Privacy Policy
Last updated: April 2026
This policy is intended as clear starter information about how ZC Fresh handles personal information submitted through this website. It is not formal legal advice.
1. Who We Are
ZC Fresh Commercial Cleaning provides commercial cleaning services across London, with operations based in Fulham, SW6. In this policy, ZC Fresh, we, our, and us refer to the team responsible for this website and the enquiries submitted through it.
2. Information We Collect
When you use our website or request a site visit, we may collect:
- Your name, company or property name, email address, and phone number.
- Details about your property type, requested cleaning service, and any message you send us.
- Records of emails, calls, or other correspondence if you contact us directly.
- Basic technical information needed to operate and protect the website, such as server logs.
3. How We Use Enquiry Information
We use enquiry and contact form information to review your request, contact you about a site visit or quote, understand the cleaning services you may need, and keep appropriate records of our conversations. Submitting an enquiry does not create a contract with ZC Fresh.
4. How We Store and Protect Information
We aim to keep personal information accurate, secure, and only for as long as needed for the purpose it was provided, including responding to enquiries and managing potential or active customer relationships. Access is limited to people who need the information for business purposes.
5. Who We Share Information With
We do not sell personal information. We may share information with trusted service providers who help us run the website, manage enquiries, provide IT support, or deliver cleaning services. We may also share information if required by law or to protect our business, customers, or website.
6. Cookies and Website Analytics
This website may use essential cookies or similar technology needed for basic site functionality and security. We do not currently describe any optional analytics or advertising cookies here unless they are added to the website in the future.
7. Contact Us About Privacy
If you have questions about this Privacy Policy or how your information is handled, please contact ZC Fresh using the details below:
Email: hello@zcfresh.co.uk
Phone: 07557 503 955
Address: West London Operations Center, Fulham, SW6
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements. The latest version will be posted on this page with the updated date shown above.