Terms of Service

Last updated: April 2026

These terms explain the basic conditions for using the ZC Fresh public website. They are intended for website visitors and enquiry submissions, not as a full cleaning services contract.

1. Use of the Website

You may use this website to learn about ZC Fresh, view our commercial cleaning services, and contact us about a potential site visit or quote. Please use the website lawfully and do not attempt to disrupt, misuse, or gain unauthorised access to it.

2. Enquiry and Site Visit Requests

When you submit an enquiry form, you are asking ZC Fresh to review your details and contact you about the next step. Submitting the form does not create a cleaning contract, guarantee availability, or confirm that we can provide the requested service.

3. Accuracy of Website Information

We aim to keep website information clear and up to date, but it is provided for general marketing and information purposes only. Service descriptions, coverage areas, response times, accreditations, and other details may change over time.

4. Quotes and Service Availability

Any quote, site visit, cleaning schedule, or service proposal is subject to review, availability, access requirements, scope, pricing, and agreement between you and ZC Fresh. We may need further information or a site visit before confirming what we can provide.

5. Intellectual Property and Content

The text, images, branding, design, and other content on this website belong to ZC Fresh or are used with permission. You may view and share pages for ordinary business purposes, but you must not copy, republish, or reuse website content in a misleading or commercial way without permission.

6. Acceptable Use

You must not use the website to submit false, harmful, unlawful, or abusive material. You must also not introduce malware, overload the website, scrape it in a way that affects availability, or interfere with security features.

7. Limitation of Liability

This website is provided on an as available basis for general information. To the extent permitted by law, ZC Fresh is not responsible for losses arising from reliance on website content, temporary website unavailability, or issues outside our reasonable control. Nothing in these terms excludes liability that cannot be excluded under UK law.

8. External Links

The website may include links to external websites or third-party resources. These links are provided for convenience only, and ZC Fresh is not responsible for the content, availability, or privacy practices of external sites.

9. Contact Information

For questions about these Terms of Service, please contact us using the details below:
Email: hello@zcfresh.co.uk
Phone: 07557 503 955
Address: West London Operations Center, Fulham, SW6

10. Updates to These Terms

We may update these terms from time to time to reflect changes to our website, services, or business processes. The latest version will be posted on this page with the updated date shown above.